General Conditions for car rental in Mexico


At time of rental, when picking-up a car, AVIS customers may choose to accept or to decline optional coverage or insurance by checking into the corresponding box (accept or reject). Once the contract is signed and coverage/insurance is accepted, it will not be refundable.

• Currency:
Mexican Peso (MXN)
• Tax:
• Minimum age:
25 years.
Drivers aged 21 to 24 years may drive an Avis rental car by paying a Young Driver fee of MXN 130,00 plus Tax per day.
• Driver’s License/Passport:
At the moment the Rental Agreement is opened, a valid Driver´s License and the driver´s passport must be presented. The License should have been issued at the country of origin. In those cases where an International Driver´s License is presented, it must be presented with the Driver´s License of the country of origin of the driver and the driver´s passport. 
• Credit Card:
An International credit card accepted by AVIS will be required at the time you collect your vehicle; said credit card will be blocked to be used as a guarantee and to cover any extra charge not included in the Voucher, such as, gas, insurance deductible, etc.

Important: Credit cards without raised numbers are not accepted in Mexico.
• Debit Cards:
Debit cards are not accepted.
Important - Circulation restrictions
In Mexico City and the Megalopolis zone, all cars including rental cars, cannot be driven one day a week and one Saturday a month, based on the last digit of the license plate. This program affects cars rented outside Mexico City but driven within the city and/or the Megalopolis, but also all vehicles rented in Mexico City and the Megalopolis. Vehicles driven on their forbidden day are subject to heavy fines and will be impounded. If planning to drive in Mexico City and the Megalopolis zone, the client must inform the Avis rental office a day before. All costs and fines will be the client’s responsibility. Additionally, in case of fines and the impounding of the vehicle, an administrative fee of MXN 1,000.00, plus taxes and the cost of the rental for the days the car stays impounded (not to exceed 3 working days) will apply. No refunds resulting from loss of use of the rented vehicle will be applied to any customer, as the application of this law is totally outside of Avis’ control. 

Important: Avis rental vehicles cannot transit on unpaved roads. If driven, the customer is responsible for any cost for damage, fines, towing, etc. 

• Smoke-free cars: Avis applies a "smoke-free cars" policy in the Mexico fleet in Mexico. It is effective on all makes and models. A USD 250.00 penalty will be charged if the car presents signs that somebody has smoked inside. 
Avis and Avis licensees reserve the right to refuse any request for rental including requests for  persons under age, persons not in possession of a recognized full and valid driver's license, persons unable to satisfy credit or cash requirements, or  persons who, in the opinion of Avis, constitute a risk.

Insurances and Coverages

• Motor Liability Insurance 
Basic coverage for Civil Liability and third-party property damage, within the limits established by insurance laws, is included in the rates. Please verify at time of booking the scope and limitations of this coverage.

• Loss Damage Waiver (LDW) 
Purchase relieves the customer of financial responsibility for damage or loss of the Avis vehicle as a result of an accident or theft. This coverage does not include loss of license plates, tow service, fines and loss of keys. If declined, the renter will be liable for the full value of the Avis vehicle. Note: If LDW is declined,the renter is fully responsible for the full value of car, any accessories if stolen, any repairs plus rental charges during repairs. In addition, an additional charge card hold will apply on specialty car groups. The customer must also sign an Acknowledgement of Responsibility.  

• ALI – Additional Liability Inurance
This insurance extends the cover for civil liability and damages to third parties up to MXN 15,000,000.00 as long as the terms of the Avis rental agreement are not violated and the vehicle is driven within Mexico. It is optional. Please verify at time of booking the costs, scope and limitations of this coverage.

• PAI – Personal Accident Insurance 
Avis PAI covers medical assistance and expenses up to MXN 500,000.00 in case of accident of the renter and passengers in the Avis vehicle. Please verify at time of booking the costs, scope and limitations of this coverage.

Additional Charges

• Additional driver: MXN 143.00 plus Tax per driver, per day, up to a maximum of MXN 715.00 plus Tax per driver, per rental. Maximum number of additional drivers: 2. All additional drivers must meet the same minimum age and driver's license requirements as the renter. All additional drivers must be present at time of pick-up of the rental vehicle. There will be no charge if the additional driver is either the spouse or belongs to the same company as the renter (corporate rentals). The young driver fee also applies to additional drivers between the ages of 21 and 24 years.
One Way Rentals
Rental locations allow renters to return the car in a different Avis location from where it was picked-up, always within Mexico, with an additional charge that varies according to the strting and ending rental locations. Subject to availability at time of booking. One-Way rentals are not allowed to/from Cozumel, nor between La Paz and Mazatlan. Additional fees may apply for ferry transportation of the vehicle. The rental vehicle must be returned in Mexico. For more information:

Travel into other countries

Vehicles rented in Ciudad Juarez, Chihuahua, Hermosillo, Mexicali and Tijuana can be driven into the United States. However, cars rented in Mexico must always be returned in Mexico. Vehicles rented in Mexico cannot be driven into other countries. Please ask for more information at time of rental.

(  ! ) Information and values are subject to change without prior notice. 
(  ! ) All values are subject to tax unless otherwise specified.

Last Update: 12/26/2017